Privacy Policy
A legal disclaimer
We (“we”, “us”, “our”) at Lume LA are committed to protecting the privacy of visitors to our website and clients of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and/or engage our services (including our sub-brand Lume Littles).
By using our website or providing information to us, you agree to the collection and use of your information as described in this policy.
Privacy Policy
Information We Collect
We may collect the following categories of information:
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Personal Information you provide: Name, email address, phone number, postal address, company/brand name (if applicable), event details (such as event date, venue location, preferences), payment/billing information (via third-party processors)
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Website & Usage Data: IP address, browser type and version, pages visited, time and date of visit, referral source, device identifiers.
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Cookies & Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.
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Other Information: Social media identifiers if you connect via social platforms; photographs, videos or audio submitted by you in the context of events (for which you grant rights); any additional details you provide when filling forms, subscribing to newsletters or contacting us.
How We Use Your Information
We use the information we collect for the following purposes:
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To provide, operate, and maintain our website and services
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To manage your client account and event bookings
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To communicate with you, respond to inquiries, send confirmations, updates, promotional messages (if you opt in)
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To design, plan and execute events (for example: coordinating vendors, menus, music, styling)
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To conduct analytics and improve our website, offerings and user experience
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To comply with legal obligations and protect our rights and property
How We Share or Disclose Your Information
We may share your information with the following categories of third parties:
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Service providers and vendors (e.g., venue partners, caterers, third-party payment processors, email marketing providers)
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Legal or regulatory authorities if required by law or to protect our rights
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Affiliates or partners strictly for purposes of performing our services for you
We do not sell your personal information for third-party marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to store your preferences, track user activity, and enable features. You may disable or block cookies in your browser settings. However, doing so may limit some functionality of the website.
Data Security & Retention
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.
We will retain your information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Rights (especially for California Residents)
If you are a resident of California, you have the following rights under CCPA and related laws:
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Right to request disclosure of the categories and specific pieces of personal information we collected about you in the past 12 months.
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Right to request deletion of your personal information, subject to certain exceptions.
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Right to opt-out of the sale of your personal information (although we do not currently “sell” personal information as defined under CCPA).
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Right not to be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at the email or address listed above. We may require verification of your identity before responding to your request.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When changes are made, we will revise the “Last Updated” date at the top of this page and post the revised version on our website. Your continued use of the site after changes constitutes your acceptance.
Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise any of your rights, please get in touch.
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